PRIVACY POLICY

 

Nacila, LLC, DBA, Nicole Buys Bay Area Houses (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, social media platforms, advertisements, text messages, phone calls, and other interactions.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Phone number

• Email address

• Property address

• City, state, ZIP code

• Property details (condition, occupancy, timeline to sell, etc.)

• Any information submitted via forms, messages, calls, or surveys

       Information may be collected through:

• Website lead or contact forms

• Social media platforms (Facebook, Instagram, etc.)

• Social media or third-party lead advertisements

• SMS/text message conversations

• Phone calls, emails, or direct messages

• Customer Relationship Management (CRM) systems (e.g., GoHighLevel or similar tools)

2. How We Use Your Information

We use collected information for legitimate business purposes, including to:

• Contact you regarding your property or inquiry

• Evaluate properties and present purchase or service options

• Communicate via calls, texts, emails, or social media

• Manage leads, follow-ups, and internal records

• Improve marketing, services, and customer experience

• Comply with legal, regulatory, and contractual obligations

By submitting your information, you consent to being contacted by Nicole Buys Bay Area Houses using the contact details provided.

3. Text Messaging (SMS) Consent

By providing your phone number, you expressly consent to receive calls and text messages (including automated or prerecorded messages) from Nicole Buys Bay Area Houses regarding your inquiry, property, or services.

• Message and data rates may apply

• Message frequency may vary

• Consent is not a condition of purchase

• You may opt out at any time by replying STOP

• You may request help by replying HELP

4. Social Media & Advertising Platforms

We collect lead information through social media platforms and advertising tools where users voluntarily submit their information.

These platforms operate under their own privacy policies. Nicole Buys Bay Area Houses is not responsible for third-party platform practices but takes reasonable steps to safeguard the information we receive.

5. CRM, Automation & Third-Party Tools

We may store and manage your information using CRM systems and marketing automation platforms (such as GoHighLevel or similar services).

These tools help us:

• Track inquiries and communication

• Send follow-ups and reminders

• Improve customer service

All vendors are required to maintain reasonable security and confidentiality standards.

6. Sharing of Information

We do not sell your personal information.

We may share information only:

• With trusted service providers assisting with operations

• With partners involved in evaluating or facilitating real estate transactions

• When required by law or legal process

• To protect our rights, safety, or property

7. Real Estate, Investor & Wholesaler Disclosure

Nicole Buys Bay Area Houses may operate as a real estate investor and/or wholesaler. We may:

• Purchase properties directly

• Assign or transfer purchase agreements

• Partner with other investors or buyers

We are not acting as your real estate agent unless expressly agreed in writing. No representation is made that we will offer fair market value.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

You may:

• Request access to your personal information

• Request corrections or updates

• Opt out of communications

• Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the information below.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it’s used

• Request deletion of personal information

• Opt out of certain data sharing (if applicable)

• Not be discriminated against for exercising your rights

Requests will be verified and responded to in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this policy at any time. Changes will be posted with a revised effective date. Continued use of our services indicates acceptance.

12. Contact Information

Nicole Buys Bay Area Houses
Email:info@nicolebuysbayareahouses.com

 

13. Cookies and Tracking Technologies

Our website and digital platforms may use cookies, pixels, tracking technologies, and similar tools to enhance user experience and improve our marketing and services. These technologies may automatically collect certain information when you visit our website, such as:

• Browser type and device information

• IP address and approximate location

• Pages visited and time spent on our website

• Referral sources and interactions with advertisements

• Website usage behavior and engagement

We may use cookies and tracking technologies provided by third-party services such as Meta Platforms, Google, and other advertising or analytics providers to help us understand how users interact with our content and to deliver relevant advertisements.

You can manage or disable cookies through your browser settings. However, doing so may affect certain features or functionality of our website.

14. Mobile Information and Data Sharing

We respect your privacy regarding mobile communications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile information only with service providers that assist in delivering text messaging or communication services (such as SMS platforms, CRM systems, and communication vendors), and only as necessary to provide our services.

All such service providers are required to maintain the confidentiality and security of your information.

TERMS & CONDITIONS

Nacila, LLC, DBA icole Buys Bay Area Houses

By accessing our website, submitting information, or communicating with us, you agree to the following Terms & Conditions.

1. No Legal or Financial Advice

Information provided by Nicole Buys Bay Area Houses is for general informational purposes only and does not constitute legal, financial, or tax advice. You are encouraged to consult professionals of your choosing.

2. No Obligation or Guarantee

Submitting your information does not obligate you to sell your property, and we are not obligated to make an offer. Any offer made may be withdrawn or modified at our discretion.

3. Property Information Accuracy

You represent that all information you provide regarding a property is accurate to the best of your knowledge. We are not responsible for errors or omissions.

4. Investor / Wholesaler Disclosure

We may act as a principal buyer, investor, or wholesaler and may profit from the resale or assignment of property interests.

5. Communication Consent

By submitting your information, you consent to communications via phone, text, email, or electronic messaging, as outlined in our Privacy Policy.

6. Limitation of Liability

Nicole Buys Bay Area Houses shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website.

7. Governing Law

These Terms are governed by the laws of the State of California.

8. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted on our website.

9. Contact Information

Nicole Buys Bay Area Houses
Email: info@nicolebuysbayareahouses.com

10. Carrier Liability Disclaimer

Nicole Buys Bay Area Houses and its messaging service providers are not responsible for delayed or undelivered text messages. Message delivery is subject to effective transmission by your mobile carrier and is outside of our control. Participating carriers, including but not limited to AT&T, T-Mobile, and Verizon, are not liable for delayed or undelivered messages.

11. Age Restrictions

Our services and communications are intended for individuals who are at least 18 years of age. By using our website or submitting your information, you represent and warrant that you are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor without verified parental consent, we will take reasonable steps to delete such information.

12. Electronic Communications

By providing your contact information, you consent to receive communications electronically, including text messages, emails, and automated communications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

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